BW Henderson Electrical Ltd – Privacy Policy

This Privacy Policy governs your use of the BW Henderson Electrical Limited website (bwhenderson.co.nz) and forms part of the full agreement between You and Us, alongside other documents such as our standard Terms and Conditions for the supply of Services (including incidental supply of Goods such as Debt Recovery Vouchers or Personal Property Security Registration Vouchers, Terms of Trade documentation, and Website Development), Refund Policy, and any other references herein.

Please read these Terms and Conditions carefully before using the Website.

By accessing the Website, You acknowledge that as of the date of your usage, You have read, understood, accepted, and agreed to be bound by these Terms and Conditions. Should You disagree with these Terms, please discontinue use of the Website immediately.

Definitions

• “Agreement” refers to these terms and conditions, together with any quotation, order, invoice, or related documents supplemental to this Agreement.
• “We,” “Us,” “Our” refers to BW Henderson Electrical Limited in New Zealand, including its successors, assigns, and authorized agents.
• “You,” “Your” refers to any individual over the age of 18 using this Website.
• “Incidental Item(s)” refers to goods and/or services available for purchase through this Website, to be provided by Us to You.
• “Website” refers to the BW Henderson Electrical Limited website, accessible through the World Wide Web.
• “Prohibited Content” refers to any content that may breach New Zealand laws or infringe on another person’s intellectual property rights.
• “Personal Information” refers to data that can identify You, such as your name, email address, or other demographic details.
• “Confidential Information” refers to sensitive business details, including intellectual property, trade secrets, contracts, and pricing.

Acceptance

We reserve the right to modify these Terms and Conditions at any time. By continuing to use the Website after changes have been posted, You indicate your agreement to be bound by the updated terms.

If You wish to engage in transactions via the Website (i.e., purchase goods or services), You confirm that You are at least 18 years old and have the legal authority to enter into this Agreement, creating valid, binding obligations.

Compliance with Laws

You warrant that your use of the Website will comply with all applicable laws, including New Zealand’s Privacy Act 1993, the Consumer Guarantees Act 1993, the Fair Trading Act 1986, and the Broadcasting Act 1989. You also agree to comply with international privacy laws, including the General Data Protection Regulation (GDPR), if applicable.

Privacy Policy

We are committed to protecting Your privacy in accordance with New Zealand’s Privacy Principles. We understand the importance of protecting the information You share with Us and have implemented policies to safeguard it.

Storing Your Information

We will take all reasonable steps to ensure the accuracy, security, and confidentiality of Your information, using it only for the purposes stated in this document and our Privacy Policy Manual. Security safeguards are in place to prevent unauthorized disclosure.

Securing Your Information

When processing transactions, Your information will pass through secure servers using SSL (secure sockets layer) encryption technology, preventing unauthorized access to or alteration of the data.

Information We Collect

When You purchase goods or services via our Website, We collect personal information to facilitate your transaction. We may also collect tracking data for analytical purposes, such as:

• IP address
• Date and time of visits
• Clicks and activity on the Website
• Referring Website (if applicable)
• Technical details (browser, device, operating system)

This data helps us improve Website functionality and the effectiveness of our advertising efforts.

Information We Release

We will only share your information with authorized third parties (e.g., suppliers or delivery companies) when necessary to fulfill your transaction. We will never disclose your data for any unauthorized purpose. You have the right to request access to your personal data under the Privacy Act and to correct any inaccuracies.

Cookies

We and our partners use cookies and similar tracking technologies to collect and store information when You use our Website. These technologies enable Us to track Website usage, measure advertising success, and improve user experience. You can adjust your browser settings to reject cookies, but doing so may affect Website functionality.

Mailing Lists

If you are subscribed to our mailing list, You may request removal at any time. If no unsubscribe option is provided, You can contact Us via the “Contact Us” section of the Website.

Returns, Damaged, or Defective Services

Returns and refunds are governed by our standard Terms and Conditions. We do not accept returns for change of mind, unless the product or service was defective due to our negligence.

Copyright and Trademarks

All content on this Website is protected by copyright and trademark laws. You may not reproduce, distribute, or display any content from this Website without prior written permission from Us or other applicable parties. Unauthorized use may result in liability for damages.

Advertisers and Linked Sites

We may display advertisements or links to third-party Websites. These links do not constitute our endorsement of the advertiser or the linked Website, and We are not responsible for the content or practices of any third-party site.

Continuous Service

We strive to maintain uninterrupted access to our Website, but due to the nature of the internet, We cannot guarantee continuous availability. We will notify You in advance of any scheduled maintenance or upgrades.

Jurisdiction

By using our Website, You agree that New Zealand law governs this Agreement. You acknowledge that any legal proceedings must be filed in New Zealand, and legal claims will be conducted in English.

General

Failure to enforce any provision of these Terms does not waive Our right to enforce that provision later. Should any part of this Agreement be deemed invalid or unenforceable, the remaining provisions will remain in effect.

We are not liable for indirect or consequential losses arising from any breach of these terms. Feedback provided on transactions must not contain offensive or inappropriate content and may be removed if found in violation.

Neither party is liable for events beyond their control, such as acts of God, war, or natural disasters.

Contact Information

If You have any questions regarding this Privacy Policy, please contact Us at:

37 Elliot Street, Papakura, Auckland 2110
Email: admin@bwhenderson.co.nz
Website: bwhenderson.co.nz